Safety & Anti-Scam Policy

Last Updated: October 18, 2026

1. Purpose

The safety of our Users is a fundamental part of the Service.

This Safety and Anti-Scam Policy establishes rules and safeguards designed to reduce fraud, financial exploitation, impersonation, harassment, coercion, account compromise, and other harmful conduct occurring through or in connection with the Service.

The Service is intended for genuine social interaction and communication. Users must not use the Service to deceive, exploit, threaten, manipulate, or financially harm another person.

This Policy applies to all Users, including ordinary Users, VIP and SVIP members, Creators, agencies, representatives, and other participants in the Service.

2. Scope of Safety Protection

Safety measures may apply to:

user registration;

profile creation;

matching and discovery;

text messages;

images and videos;

voice messages;

voice calls;

video calls;

Gifts and Coins;

Creator interactions;

subscriptions;

external contact information;

payment-related activity;

account access;

reported conduct; and

other activity connected with the Service.

Safety measures may include automated systems, human review, account restrictions, transaction monitoring, and other appropriate controls.

3. Core Safety Principles

Users are expected to:

communicate honestly;

respect the boundaries of other Users;

protect their own account and payment information;

avoid sending money or sensitive information to unknown persons;

report suspicious activity;

comply with applicable laws and Service policies; and

avoid using the Service to facilitate fraud or financial exploitation.

No safety system can identify every harmful interaction or prevent every scam.

Users should exercise independent judgment when communicating with other people online.

4. Prohibited Fraudulent Conduct

Users must not use the Service to:

impersonate another person;

create a fraudulent identity for deceptive purposes;

misrepresent material personal information for financial gain;

obtain money through deception;

fabricate emergencies to obtain financial assistance;

falsely claim to be a representative of the Platform;

falsely claim to be a financial institution;

falsely claim to be a government official;

operate fraudulent investment schemes;

operate fraudulent lending schemes;

request money through deceptive promises;

manipulate another User into making unauthorized payments;

use stolen payment credentials;

conduct payment fraud;

manipulate Gifts or Creator Earnings;

use the Service to launder proceeds of crime; or

facilitate any other fraudulent scheme.

5. Financial Solicitation

The Service is a social and communication platform.

Users must not use the Service to pressure or deceive other Users into providing:

money;

loans;

bank transfers;

cryptocurrency;

digital assets;

gift cards;

payment-card information;

account credentials;

private keys;

seed phrases;

investment capital; or

other financial assets.

A User may discuss ordinary personal financial matters in an honest and lawful context, but may not use such discussions as a means of fraud or financial exploitation.

6. Investment and Cryptocurrency Scams

Users must not use the Service to promote fraudulent or deceptive:

cryptocurrency investments;

token sales;

mining schemes;

staking schemes;

DeFi opportunities;

trading platforms;

investment clubs;

yield programs;

liquidity programs;

airdrops;

NFT schemes;

wallet-recovery schemes; or

similar financial opportunities.

Particular caution applies where a User:

guarantees profits;

promises unusually high or risk-free returns;

pressures another User to invest quickly;

claims that funds are trapped and require additional payment;

requests a “verification fee”;

requests a “tax payment” before withdrawal;

requests a “release fee”;

requests a “security deposit”;

requests a “margin payment”;

requests a “gas fee” unrelated to a genuine transaction;

claims an account will be frozen unless additional funds are provided; or

repeatedly requests additional payments to release previously deposited funds.

Such conduct may result in immediate safety review and account restrictions.

7. Romance and Relationship Scams

Users must not create or maintain a romantic or emotional relationship primarily for the purpose of obtaining money or financial benefits through deception.

Examples of prohibited conduct may include falsely claiming:

an urgent medical emergency;

a family emergency;

a legal emergency;

a travel emergency;

a business crisis;

a blocked bank account;

a frozen cryptocurrency account;

an inheritance problem;

an employment-related emergency; or

another fabricated situation

for the purpose of obtaining money or valuable assets from another User.

A genuine relationship or friendship does not by itself constitute prohibited conduct.

The Platform may consider the overall circumstances and available evidence when reviewing suspected financial exploitation.

8. Pressure, Manipulation, and Coercion

Users must not pressure another person into making a payment or continuing an interaction.

Prohibited conduct includes:

threats of self-harm used to obtain money;

threats to expose private information;

emotional blackmail;

repeated financial pressure;

intimidation;

coercion;

harassment intended to obtain money;

threatening account or relationship consequences for refusing payment;

deliberately creating fear to induce payment; or

exploiting a known vulnerability for financial gain.

9. Impersonation

Users must not falsely represent themselves as:

another User;

a Creator;

a celebrity or public figure;

a company representative;

a Platform employee;

a customer-support representative;

a bank employee;

a government official;

a lawyer;

a financial professional; or

another person or organization

for deceptive or harmful purposes.

The Platform may require additional verification where an account appears likely to be impersonating another person or organization.

10. Platform Employee and Customer Support Impersonation

The Platform will not ordinarily ask Users to provide:

passwords;

account recovery codes;

authentication codes;

private keys;

wallet seed phrases;

complete payment-card credentials; or

similar highly sensitive credentials

through ordinary support communications.

Users should treat requests for such information as potentially fraudulent and report them through official support channels.

11. Account Security

Users are responsible for maintaining reasonable security of their accounts.

Users should:

use a strong password where applicable;

avoid sharing login credentials;

enable available security features;

avoid logging in through suspicious links;

review unexpected account activity;

secure their email account and associated authentication methods; and

promptly report suspected account compromise.

Users must not intentionally provide access to their accounts to facilitate fraud, abuse, or prohibited activity.

12. Phishing and Malicious Links

Users must not use the Service to distribute malicious or deceptive links intended to:

steal credentials;

obtain payment information;

compromise devices;

install malware;

redirect Users to fraudulent websites;

steal cryptocurrency;

obtain wallet credentials; or

otherwise compromise account or financial security.

Suspicious links may be removed and associated accounts may be subject to investigation.

13. Cryptocurrency Wallet Security

Users should never provide another person with:

a seed phrase;

private key;

wallet recovery phrase;

authentication code; or

other credential capable of controlling a cryptocurrency wallet.

The Platform does not require Users to disclose private wallet credentials through ordinary social interactions.

Users should independently verify wallet addresses and transaction details before sending digital assets.

14. Off-Platform Communication

Users may choose to communicate through other services, subject to applicable Service rules.

However, moving a conversation off the Platform does not remove the User's responsibility to avoid fraud, harassment, financial exploitation, or other unlawful conduct.

The Platform may take action where off-platform conduct is directly connected to:

fraud originating through the Service;

threats against another User;

exploitation of Platform features;

unauthorized use of Platform data;

payment fraud;

impersonation;

harassment;

blackmail; or

other serious safety risks.

15. Requests for Money

Users should exercise particular caution when another person asks for money.

Warning signs may include:

urgent requests;

secrecy requirements;

pressure to act immediately;

repeated requests;

requests for cryptocurrency;

requests for gift cards;

requests to receive or forward money;

promises of guaranteed returns;

claims that money is temporarily locked;

requests for fees before a withdrawal;

requests for account verification payments;

requests for taxes or government fees;

requests to pay someone else's debt; or

requests to use another person's payment account.

The presence of one warning sign does not by itself prove that a person is engaging in fraud.

16. Gifts and Virtual Coins

Virtual Gifts are designed as digital social features.

Users must not:

pressure another User into purchasing Coins;

falsely promise a financial return for sending Gifts;

demand Gifts through threats;

use Gifts as a disguised financial-transfer mechanism;

manipulate another User into purchasing Coins through deception; or

coordinate artificial Gift activity to generate fraudulent Creator Earnings.

Creators must comply with the Creator Agreement and Creator Payout Policy.

17. Self-Gifting and Artificial Activity

Users must not artificially manipulate the Service's economic or engagement systems.

Prohibited conduct may include:

self-gifting;

reciprocal gifting designed to generate artificial earnings;

using multiple accounts to simulate Users;

creating fake engagement;

purchasing Coins with fraudulent payment methods;

coordinating artificial transactions;

manipulating rankings;

generating fake activity;

using bots to simulate human interaction; or

otherwise attempting to obtain unearned financial benefits.

The Platform may reverse affected transactions or earnings.

18. Creator Safety

Creators must interact with Users honestly and respectfully.

Creators must not:

guarantee romantic relationships in exchange for payment;

falsely claim that a User will receive a personal meeting;

falsely promise exclusive attention for payment;

use fabricated emergencies to obtain money;

direct Users to fraudulent financial schemes;

pressure Users into excessive spending;

falsely represent Creator earnings or Platform policies;

manipulate Gifts through deception; or

use another person's identity without authorization.

Creators may receive compensation under the applicable Creator Agreement and Creator Payout Policy.

19. User Safety During Calls

During voice or video calls, Users must not:

record or distribute another person's private interaction without lawful authorization;

threaten another User;

expose private information;

engage in harassment;

engage in coercive sexual conduct;

blackmail another User;

pressure another User into payment; or

conduct fraudulent activity.

Users should not assume that a private call is completely risk-free.

20. Sexual Exploitation and Coercion

The Platform prohibits sexual exploitation, coercive sexual conduct, and sexual activity involving minors.

Users must not:

threaten to publish intimate material;

demand money to prevent publication of intimate material;

use intimate material to blackmail another person;

pressure another User into sexual activity;

distribute intimate material without appropriate authorization; or

exploit another person's vulnerability for sexual or financial gain.

21. Intimate Images and Sextortion

Users must not use intimate images, videos, recordings, or personal information to threaten, blackmail, extort, or control another person.

Where the Platform receives a credible report of sextortion or related abuse, it may:

preserve relevant records where legally permitted;

restrict involved accounts;

remove relevant content;

prevent further contact;

investigate associated accounts; and

cooperate with appropriate authorities where legally required or permitted.

Users experiencing an immediate threat should also contact appropriate local law-enforcement or emergency services.

22. Minors and Child Safety

The Service is intended only for Users who satisfy the applicable minimum age requirement.

Users must not:

misrepresent the age of another person;

solicit sexual content from a minor;

engage in sexual communication with a minor;

exploit a minor;

facilitate trafficking or exploitation of minors; or

upload, request, distribute, or facilitate child sexual abuse material.

Where the Platform identifies credible evidence of child sexual exploitation or abuse, it may take immediate protective action and make reports to appropriate authorities where required by law.

23. Human Trafficking and Exploitation

The Service must not be used to facilitate:

human trafficking;

sexual exploitation;

forced labor;

commercial exploitation of vulnerable persons;

recruitment for exploitative activities; or

other forms of serious abuse.

Accounts associated with credible evidence of such activity may be immediately restricted or terminated.

24. Harassment and Stalking

Users must not repeatedly contact, threaten, intimidate, stalk, or harass another person.

Prohibited conduct may include:

persistent unwanted contact;

repeated unwanted messages;

threatening messages;

monitoring another person's movements without authorization;

publishing private information;

encouraging others to harass someone;

unwanted sexual harassment; or

repeated contact after a clear request to stop.

25. Blackmail and Extortion

Users must not threaten to reveal:

private conversations;

photographs;

videos;

relationship information;

personal information;

financial information; or

other sensitive material

in order to obtain money, Coins, Gifts, sexual activity, access, or other benefits.

26. False Identity and Misrepresentation

Users may use usernames, display names, avatars, and ordinary forms of online self-presentation.

However, Users must not use false identity information for:

fraud;

financial exploitation;

impersonation;

evasion of safety controls;

harassment;

manipulation;

payment abuse; or

other harmful purposes.

The Platform may distinguish ordinary privacy-preserving behavior from deceptive conduct.

27. AI, Bots, and Automated Accounts

Unless expressly authorized by the Platform, Users must not use bots, automated systems, or AI-controlled accounts to:

impersonate human Users;

generate fake engagement;

manipulate matching systems;

manipulate Gifts or earnings;

mass-message Users;

evade safety controls;

conduct scams; or

otherwise distort the Service.

Where the Service expressly permits AI-assisted or automated functionality, such functionality remains subject to the applicable rules.

28. Suspicious Activity Monitoring

To protect Users and the integrity of the Service, the Platform may use automated systems and human review to identify suspicious patterns.

Relevant signals may include, where legally permitted:

unusual account activity;

rapid account creation;

repeated payment events;

abnormal Gift patterns;

unusual messaging patterns;

reports from other Users;

device or security signals;

suspicious login behavior;

payment disputes;

repeated account changes;

unusual geographic or access patterns; and

other indicators of fraud or abuse.

These signals are used as risk indicators and do not necessarily establish that a User has violated this Policy.

29. Automated Safety Systems

The Platform may use automated technologies to assist with:

spam detection;

scam detection;

fraud detection;

malicious-link detection;

account security;

content moderation;

abuse detection;

payment-risk assessment; and

other safety functions.

Automated systems may generate alerts or recommendations for human review where appropriate.

The use of automated systems does not guarantee that all harmful conduct will be detected.

30. Human Review

Where appropriate, trained personnel may review:

reported conversations;

reported content;

account activity;

payment-related events;

Gift activity;

Creator activity;

security incidents; and

other relevant information.

Access to information should be limited according to applicable privacy, security, and operational requirements.

31. User Reporting

Users are encouraged to report suspicious or harmful activity promptly.

Reports may concern:

scams;

financial solicitation;

impersonation;

harassment;

blackmail;

sexual exploitation;

suspicious payment requests;

account compromise;

malicious links;

fake identities;

suspicious Creators;

minors or child safety concerns; or

other serious safety issues.

Reports should contain sufficient information to allow the Platform to understand the concern.

32. Emergency and Serious Safety Reports

Reports involving immediate threats to life, serious violence, child exploitation, credible extortion, or other urgent safety risks may receive priority handling.

Where appropriate, the Platform may:

restrict an account;

preserve relevant records;

remove harmful content;

prevent further contact;

escalate the case internally; and

cooperate with appropriate authorities in accordance with applicable law.

The Platform does not replace emergency services or law enforcement.

33. Evidence Preservation

Where legally permitted and reasonably necessary, the Platform may preserve relevant records associated with a safety investigation.

Such records may include:

account information;

transaction records;

message metadata;

security logs;

reports;

moderation records;

device or access information;

payment information;

relevant content; and

other information necessary for security, legal, or investigative purposes.

Retention is subject to applicable law and the Privacy Policy.

34. Safety Actions

Depending on the circumstances, the Platform may take one or more actions, including:

warning a User;

removing content;

restricting messaging;

restricting calls;

restricting discovery;

restricting Gifts;

restricting purchases;

temporarily suspending an account;

permanently terminating an account;

reversing fraudulent transactions;

withholding or adjusting Creator Earnings;

requiring additional verification; or

referring matters to appropriate authorities.

The action taken will depend on the nature, severity, and available evidence relating to the activity.

35. Account Verification

The Platform may require additional verification where reasonably necessary for:

account security;

age verification;

Creator eligibility;

payment risk;

fraud prevention;

legal compliance;

suspicious activity investigations; or

protection of other Users.

Verification requirements may differ according to the account type, activity, jurisdiction, or risk level.

36. Financial Safety Notices

The Platform may display safety warnings when certain activities present elevated risk.

For example, the Platform may warn Users when conversations contain patterns associated with:

financial solicitation;

investment promises;

cryptocurrency transfers;

suspicious payment requests;

requests for private keys;

requests for verification fees; or

other common scam indicators.

Safety warnings are intended to assist Users and do not necessarily constitute a finding of misconduct.

37. Protection Against Scam Networks

The Platform may investigate accounts that appear to operate as part of coordinated scam or fraud networks.

Relevant indicators may include:

multiple accounts using similar identities;

coordinated messaging;

repeated payment patterns;

identical or highly similar scam narratives;

shared technical or security signals;

coordinated Gift activity;

repeated reports; or

other evidence of coordinated abuse.

Where appropriate, related accounts may be investigated together.

38. Payment and Transaction Risk Controls

The Platform may apply additional controls to transactions that appear unusually risky.

Such controls may include:

temporary transaction holds;

additional verification;

purchase limits;

Gift restrictions;

delayed Creator earnings;

transaction review;

payment-provider review; or

other reasonable safeguards.

These measures may be temporary and may be adjusted as additional information becomes available.

39. Protection of Vulnerable Users

The Platform may apply enhanced safeguards where there are indications that a User may be particularly vulnerable to:

financial exploitation;

coercion;

harassment;

manipulation;

fraud;

abuse; or

other serious harm.

Any such action will be taken subject to applicable law and the Platform's privacy obligations.

40. No Guarantee of Complete Safety

Although we use technical, operational, and human safeguards, no online service can guarantee complete protection against fraud, abuse, or harmful conduct.

Users should:

avoid sending money to people they have not independently verified;

independently verify important claims;

avoid sharing sensitive credentials;

be cautious about urgent financial requests;

verify payment and wallet details;

report suspicious activity; and

seek professional or law-enforcement assistance where appropriate.

41. Cooperation With Law Enforcement

The Platform may cooperate with law enforcement and other competent authorities where required or permitted by applicable law.

Requests for User information are handled according to applicable legal requirements and the Platform's Law Enforcement Request Policy.

The Platform may disclose information where legally required, including in response to valid legal process.

42. Privacy and Safety Investigations

Safety investigations may involve the processing of personal information.

Such processing is governed by the Privacy Policy and applicable law.

The Platform seeks to balance:

User safety;

fraud prevention;

legal obligations;

privacy;

security;

freedom of communication; and

fair treatment of Users.

43. False Reports

Users must not knowingly submit false or malicious reports against another person for the purpose of:

harassment;

retaliation;

obtaining an unfair account restriction;

interfering with another User's account;

damaging a Creator's reputation; or

manipulating the Service.

A good-faith report will not be treated as a violation merely because an investigation does not substantiate the allegation.

44. Appeals

Where an account or feature is restricted based on a safety decision, the affected User may have access to an appeal or review process where provided by the Service or required by applicable law.

An appeal may include:

an explanation of the relevant circumstances;

supporting evidence;

identification of the affected account; and

information reasonably necessary to review the decision.

The Platform may maintain certain safety restrictions while an appeal is being reviewed where necessary to protect Users or the integrity of the Service.

45. Relationship With Other Policies

This Safety and Anti-Scam Policy forms part of the Service's broader policy framework.

It should be read together with:

Terms of Service;

Privacy Policy;

Community Guidelines;

Virtual Currency Terms;

Subscription Terms;

Creator Agreement;

Creator Payout Policy;

Refund Policy;

Copyright / IP Policy;

Data Request Procedure; and

Law Enforcement Request Policy.

Where another policy provides more specific rules for a particular issue, those rules may also apply.

46. Changes to This Policy

We may update this Policy from time to time to reflect:

new fraud patterns;

changes to the Service;

new security technologies;

legal or regulatory requirements;

payment risks;

changes in online safety practices; or

improvements to User protection.

Where required by law, we will provide appropriate notice of material changes.

47. Contact and Reporting

Users may report safety concerns through:

In-App Report Function: Available from supported profiles, messages, Moments, and content menus

Safety Support: kisschou@gmail.com

General Support: kisschou@gmail.com

Emergency / Legal Requests: kisschou@gmail.com

Users should use the appropriate reporting channel and provide sufficient information to allow the Platform to investigate the matter.

48. Final Principle

The Service is designed to facilitate genuine social interaction.

No User is required to send money, Coins, Gifts, cryptocurrency, financial information, passwords, or other valuable assets to another User in order to maintain access to the Service or continue a personal relationship.

Users should remain cautious when another person asks for money, promises guaranteed financial returns, claims that funds are locked, or pressures them to make an urgent payment.

The Platform will continue to develop technical, operational, and human safeguards designed to reduce fraud and protect the integrity of the Service.

End of Safety and Anti-Scam Policy